Resource Capital Management Advisors Privacy Policy & Federal Privacy Notice
Welcome to Resource Capital Management Advisors. We believe that consumers deserve the utmost respect when it comes to the privacy of their personal information. This Privacy Policy applies to Resource Capital Management Advisors, LLC (together, “Resource Capital Management Advisors”, “we,” “us” or “our”).
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We have prepared this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use Resource Capital Management Advisors’ websites, services, and mobile applications. This Privacy Policy also explains your choices for managing information preferences, including opting out of certain uses of your personal information. By accessing or using Resource Capital Management Advisors’ websites, mobile applications or services, you consent to this Privacy Policy.
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If you have questions or complaints regarding our Privacy Policy or practices, or if you need assistance in exercising any of your choices under this Privacy Policy, please contact us at privacy@resourcecapitalmanagementadvisors.com.
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This policy applies to all current and former Resource Capital Management Advisors customers. Note that, in order to use our services, you must be 18 years of age or older. Our websites, services, and mobile applications are intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us privacy@resourcecapitalmanagementadvisors.com. If we become aware that a child under 13 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child’s account.
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Effective January 1, 2020, the California Consumer Privacy Act (“CCPA”) provides specific rights and protections to California residents. If you are a California resident, please see the section entitled “Notice to California Residents” below for more information.
INFORMATION RESOURCE CAPITAL MANAGEMENT ADVISORS COLLECTS ABOUT YOU
Information Provided by You
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We collect personal information about you that you provide while you use Resource Capital Management Advisors websites, including but not limited to, resourcecapitalmanagementadvisors.com or any associated websites, desktop or mobile applications (collectively, the “Resource Capital Management Advisors website” or “Resource Capital Management Advisors websites”). We collect this information when you apply for credit or register as a borrower or investor. Additional information may be gathered during your subsequent use of the Resource Capital Management Advisors websites, or when we communicate with you via telephone, email or other means.
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Certain personal information must be supplied when you apply for credit and/or register as a borrower or investor, or in connection with servicing your account, in order to meet our legal obligations, verify your identity, facilitate determinations for credit eligibility, protect against fraud, and complete your transaction. The following categories of information may be collected:
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Your basic identifying information (for example, your name, address, email, telephone number, and date of birth);
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Your Social Security number;
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Your employment and income information;
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Your bank account information;
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For a loan to be used with a merchant or service provider (e.g., a home improvement provider), the identity of the merchant or service provider and the name of the party that will receive the good or service;
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Other information you may provide in connection with a financial product or service, such as your demographic information (where permitted or required by applicable law) and the location and value of the property securing your loan;
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Government-issued identification or additional information for identity verification;
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Any personal information you provide us.
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We may also collect information that you provide to us about your co-applicant in connection with a joint application or loan. By submitting information about someone other than yourself, you represent that you are authorized to provide us with that person’s information for the purposes identified in this Privacy Policy and/or in connection with our services.
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In addition, we gather names, email addresses, and phone numbers of people who contact us with questions. We collect this information only for the purpose of responding to inquiries. If you use our “refer-a-friend” feature, we will collect information from you in order to process your referral request.
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You may also provide your information to certain third-party financing platforms who will process your application for credit and may provide your information to us. The use of your information by that online financing platform is governed by that company’s privacy policy.
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If you use the comments section of our blog on resourcecapitalmanagementadvisors.com, you should be aware that information you submit is stored there and will be visible to other users of the Resource Capital Management Advisors websites.
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Information Collected From Third Parties
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When you check your rate or apply for credit through Resource Capital Management Advisors, we will collect information from credit bureaus and other third parties to facilitate determinations for credit eligibility, perform analyses, provide you with marketing offers and assess risks related to extending credit to you and any co-applicant and, if you are a personal loan applicant, to help investors determine whether to commit to your personal loan. If you obtain a personal loan or credit card through Resource Capital Management Advisors, we also collect information throughout the life of your financial obligation through Resource Capital Management Advisors from credit bureaus and other third parties in order to assess risks associated with your financial obligation, perform analyses, provide information to investors interested in buying or selling your financial obligation, and to provide you with marketing offers. If another company refers you to Resource Capital Management Advisors or assists you in any way in the application process, we may also collect your information from that company in order to process your application.
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The following categories of information are generally collected for personal loan applicants, and customers:
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Your identifying and application information (for example, your name, address, email, telephone number, date of birth, social security number, and employment information);
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Your credit score, credit history and other information related to your creditworthiness, identity and financial transactions;
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Your bank account information and transactions;
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If you applied for a loan to be used with a merchant or service provider, information related to any dispute you submit regarding the merchant or service provider;
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If you applied for a loan that is processed through an online finance platform other than Resource Capital Management Advisors, the status and terms of your loan or loan offer through that platform;
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If you applied for a home equity product through Resource Capital Management Advisors, information related to your demographics (as required by law) and property, and any other information to evaluate and complete your application.
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If you register as an investor through Resource Capital Management Advisors, we will collect information from credit bureaus and other third parties to verify your identity and bank account information and assess risks related to your account. If another company refers you to Resource Capital Management Advisors or assists you in any way in the registration or investing process, we may also collect your information from that company in order to process your registration or request, or to update your account information.
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Information Gathered Based on Your Activity on the Resource Capital Management Advisors' Websites
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In order to provide services to you, improve our business and maintain records required by law, Resource Capital Management Advisors collects information about your transactions and activity. For personal loan borrowers, this includes your payment history. For investors, this includes your fund transfers and purchases. For all users, Resource Capital Management Advisors and/or its service providers collect information about your visits to www.resourcecapitalmanagementadvisors.com, and other Resource Capital Management Advisors websites and the computer or device through which you access our websites, such as your IP address, geographical location, operating system, browser type, referral source, time and length of visit, button clicks and/or page views, and your mobile device identifier (IDFA or AAID). With respect to individuals that have not created user accounts with Resource Capital Management Advisors, we do not associate the information that we collect with an identifiable consumer or household.
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For customers using our mobile apps, the mobile apps may periodically collect, transmit, and use geolocation information to enable certain features, including features that prevent fraudulent use and send alerts, but only if you expressly authorize collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the mobile app is being used or not at all, depending on your selection. You can change your location permissions at any time in your mobile device settings.
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Tracking Technologies
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Cookies and Web Beacons. Resource Capital Management Advisors and our marketing partners and service providers use technologies such as, but not limited to, cookies, beacons, tags, and scripts, to analyze trends, administer the Resource Capital Management Advisors websites, track users’ movements around the Resource Capital Management Advisors websites, and gather information about our user base as a whole. We may receive reports on this activity on an individual and aggregated basis.
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We use cookies when you interact with Resource Capital Management Advisors websites to keep track of your personal session, help authenticate your account, and detect fraud. Cookies are also used to gather statistical data, such as which pages are frequently visited, what is downloaded, and the address of sites visited immediately before or after coming to Resource Capital Management Advisors websites. You can control the use of cookies within your web browser. However, if you reject cookies, your ability to use some features or areas of Resource Capital Management Advisors websites may be limited.
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Usage Data & Site Activity. Resource Capital Management Advisors also uses Local Storage, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5.
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Third Party Technologies. Resource Capital Management Advisors partners with third parties to manage our advertising services on other websites and evaluate overall Resource Capital Management Advisors website performance, and/or to collect certain information when you visit and interact with Resource Capital Management Advisors websites and services. These third party companies may use technologies, such as cookies, to recognize browsers and to gather information about your activities on Resource Capital Management Advisors websites and other sites in order to provide you advertising based upon your browsing activities and interests, or to help us track the success of our marketing efforts, your interactions with Resource Capital Management Advisors websites, and overall Resource Capital Management Advisors website performance. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out of certain advertising networks by clicking here. Please note that this does not opt you out of receiving all ads and you may still encounter generic ads.
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Do-Not-Track Signals
Resource Capital Management Advisors does not process or respond to “do not track” signals or other similar signals whereby a visitor to a website requests that it disable collection of information about the visitor’s online activities over time and across different websites.
INFORMATION RESOURCE CAPITAL MANAGEMENT ADVISORS COLLECTS ABOUT YOU
Processing Your Transaction/Providing You Services
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If you register as a borrower and/or request credit by applying for a personal loan, or home equity product, Resource Capital Management Advisors will use your information to facilitate your loan and/or request for credit, and other services provided to you. This may include:
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Generating your account profile, processing your personal loan application and verifying your identity and application information;
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Assigning you a Resource Capital Management Advisors Rating or furnishing you with a credit score upon your request;
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Enabling automatic payments and fund transfers with other financial institutions;
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Implementing collection activities as needed;
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Communicating with you concerning your personal loan, or home equity product application, account, and/or transactions;
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Addressing any disputes you may raise.
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If you register as an individual investor, Resource Capital Management Advisors will use your information to facilitate marketplace investing. This may include:
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Generating your investor profile;
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Enabling automatic payments and fund transfers with other financial institutions;
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Communicating with you concerning your Resource Capital Management Advisors account and transactions;
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Addressing any disputes you may raise.
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Analysis & Data Optimization
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Resource Capital Management Advisors uses your information to conduct analyses related to our services and Resource Capital Management Advisors websites. We use this information to improve credit models and our services. We also use this information to improve Resource Capital Management Advisors websites’ usability and to evaluate the success of particular marketing campaigns and other activities.
Marketing & Surveys
Resource Capital Management Advisors may use your personal information to select you for certain marketing communications, newsletters, surveys and/or requests for feedback regarding your experience. Resource Capital Management Advisors may use your personal information both to select you for offers and to communicate offers to you.
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Optional Marketing Communications
Receipt of marketing communications via email is voluntary. If you do not wish to receive these communications, you may unsubscribe using the link in any marketing email that Resource Capital Management Advisors sends to you. Personal loan and investor customers may also sign in at www.resourcecapitalmanagementadvisors.com, select “Settings” from the drop-down menu, and disable unwanted communication types in the section titled “Communication Preferences.” All consumers may contact us at privacy@resourcecapitalmanagementadvisors.com, and we will assist you in disabling optional communications. Please note that for personal loan applicants and borrowers, your opt-out choices will not apply to your co-borrower.
HOW RESOURCE CAPITAL MANAGEMENT ADVISORS SHARES YOUR INFORMATION
We will share your personal information with nonaffiliates (companies not related by common ownership or control) and among affiliates (companies related by common ownership or control, including but not limited to the companies covered by this policy) only in the ways that are described in this Privacy Policy. By law, you are permitted to limit some types of sharing, but not others.
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Resource Capital Management Advisors shares your information with third parties as permitted by law, including in the following specific ways:
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Lending Partners. All types of credit offered through Resource Capital Management Advisors are fulfilled by a third-party bank or non-bank lending partner that may extend credit to you (“Lending Partner”). If you apply for a personal loan, or home equity product through Resource Capital Management Advisors, you are also providing your information to the potential Lending Partner, and further information may be provided to that Lending Partner after your loan originates. The use of your information by your Lending Partner is governed by that Lending Partner’s privacy policy.
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Co-Applicants / Co-Borrowers. We may share certain limited information with your co-applicant / co-borrower in order to process your application and/or loan or service your account, and as needed to provide our services.
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Third Party Service Providers. Resource Capital Management Advisors relies on third party service providers to help us conduct our business and marketing activities, such as maintaining our files and records, offering customer service, expanding access to our products, risk analysis, sending marketing communications, facilitating fund transfers, collecting past due debt, or negotiating settlements for delinquent debt. Resource Capital Management Advisors may share your information with such companies, which are authorized to use your personal information only as necessary to provide these services to Resource Capital Management Advisors. Information may also be shared among affiliates (including but not limited to the companies covered by this policy) for this purpose where one affiliated company provides services to or on behalf of another affiliated company in connection with your account or application.​
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Potential Purchasers of Personal Loans. Resource Capital Management Advisors shares your information, including your Resource Capital Management Advisors Borrower Rating, on an anonymous basis to allow potential purchasers to decide whether to commit to your personal loan. This information is also contained anonymously in personal loan data files available through Resource Capital Management Advisors' Developer Tools and Marketplace Performance pages. Although your credit information is displayed, your identity is never shared with investors until your personal loan has been purchased.
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Loan Purchasers. If your personal loan originated through our platform is sold, we may provide the purchaser of your loan and their agents with your personal and credit information and loan identifier(s). Personal information is released to (1) personal loan purchasers; (2) qualified financial institutions with adequate protections to safeguard your personal information (“Qualified Institutions”); (3) service providers of Qualified Institutions; (4) Qualified Institutions that participate in structured deals; (5) debt buyers; and (6) auditors of purchasers, their lenders, or regulators. In some cases, these purchasers may also provide targeted marketing to you. Information provided to investors in connection with sales of our fractional Borrower Payment Dependent Notes (“Notes”) will not include personal identifying information.
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Referral Partners. If you were referred to Resource Capital Management Advisors by another company (a “Referral Partner”) or person, Resource Capital Management Advisors will share your information as necessary to honor the terms of its agreement with that Referral Partner or person and to process your transaction. In some cases, Resource Capital Management Advisors may share your information with a Referral Partner for that Referral Partner’s own business purposes, such as to analyze and improve its business and provide targeted marketing to you. Your rights with respect to this sharing are discussed in the following section.
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Merchants or Service Providers. If you applied for a loan to be used with a merchant or service provider, Resource Capital Management Advisors may share your information with the merchant or service provider associated with your loan application.
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Credit Bureaus. Resource Capital Management Advisors may share your personal information with credit bureaus to meet our credit reporting obligations.
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Affiliates. Resource Capital Management Advisors affiliates, including entities covered by this policy and other companies related by common ownership or control may share your information with each other, including information related to your creditworthiness, for purposes of general business analysis or to present targeted marketing to you or others. Your rights with respect to this sharing are discussed in the following section.
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Your Consent. Resource Capital Management Advisors may share your personal information with third parties at your direction or whenever you consent.
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Legal Requests & Regulatory Requirements. Resource Capital Management Advisors may share your personal information to comply with, or to allow investors or potential investors to comply with, any applicable law, regulation, legal process, or regulatory or governmental request. Resource Capital Management Advisors may also share your personal information for the purposes of limiting fraud, or in connection with an audit or the sale of Resource Capital Management Advisors to a third party.
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Sharing of Anonymized Data. Resource Capital Management Advisors may share aggregated and anonymized data sets with third parties, including, but not limited to, business partners, service providers, loan purchasers, potential loan purchasers, and among Resource Capital Management Advisors affiliates. No personally identifiable information will be included in these data sets.
IMPORTANT PRIVACY CHOICES
Consent to information sharing with third party companies (Referral Partners):
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By accepting this privacy policy, you agree that Resource Capital Management Advisors may immediately begin sharing your information with any third party company that referred you to Resource Capital Management Advisors so that that the referral company may use your information for their own business purposes, including to market to you. For example, if you were referred to Resource Capital Management Advisors by another company through a website link or telephone transfer, Resource Capital Management Advisors may share some of your information, such as the existence and terms of your loan, with that company. You may revoke this consent at any time by following the procedures outlined below. If you revoke consent, we will not subsequently share your information with these companies except as necessary to complete the transaction you initiated.
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Right to restrict information sharing with companies we own or control (affiliates): Resource Capital Management Advisors may share your information among affiliated companies including, but not limited to, the companies that are covered by this policy. Federal law gives you the right to limit this sharing where it includes information about your creditworthiness, other than your information related to transactions and experiences with Resource Capital Management Advisors, or if your information is used for the purpose of marketing to you. If you would like to opt-out of this type of sharing, please follow the instructions below. We may begin sharing your information related to your creditworthiness or any information to be used for marketing purposes 30 days from the date that we first provided this notice if you have not opted-out.
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In order to revoke your consent for information sharing with Referral Partners and/or opt-out of Resource Capital Management Advisors affiliate information sharing, you may sign into your Resource Capital Management Advisors Account, select “Settings” from the drop down menu, and disable “Optional Information Sharing” in the section titled “Communication Preferences.” You may also contact us at privacy@resourcecapitalmanagementadvisors.com and we will assist you in disabling such information sharing. Please note that your opt-out choices will also apply to your co-borrower.
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If you would like to exercise your right to opt-out of information sharing by a company affiliated with Resource Capital Management Advisors but not covered by this policy, you must consult that company’s privacy policy for instructions on how to exercise your right to opt-out of their information sharing.
ADDITIONAL FACTS ABOUT YOUR PERSONAL INFORMATION
How you can change your personal information
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If you have applied for a personal loan or registered as an investor, you can access the personal information you have provided to us by logging in at www.resourcecapitalmanagementadvisors.com, and navigating to the “Settings” page of your account. As a registered investor, you can update your password, email, phone number, or home address at any time. As a registered personal loan applicant or borrower, you may update your password, email, phone number, bank account information or mailing address at any time, though certain changes prior to loan origination may require you to submit a new loan application. To change your information, you may also contact us at support@resourcecapitalmanagementadvisors.com. We will respond to your request within a reasonable time.
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Home equity applicants: You can access the contact information you have provided to us by logging in at www.resourcecapitalmanagementadvisors.com, and navigating to the “Settings” page of your account. To change application or other information, you may contact us at home@resourcecapitalmanagementadvisors.com.
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For all customers, we will retain your information for as long as needed to provide you services, comply with our legal obligations, resolve disputes, conduct analyses or audits, or to enforce our agreements or as otherwise permitted and/or required by law.
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How Resource Capital Management Advisors Secures Your Information
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Resource Capital Management Advisors uses significant safeguards, including physical, technical (electronic), and operational controls to protect your personal information, both during transmission and once received. If you have any questions about the security of your information, you can contact us at privacy@resourcecapitalmanagementadvisors.com.
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Resource Capital Management Advisors equips all servers with a Secure Socket Layer (SSL) certificate to ensure that when you connect to our websites, you can tell that you are on a Resource Capital Management Advisors website and that all data entered into the websites are transmitted to us in a secure encrypted channel. Once on our system, personal information can only be read or written through defined service access points, the use of which is password-protected. Data security is achieved through technical safeguards that include a combination of encryption, firewalls, intrusion prevention system, malware detection system, and data loss prevention systems. Resource Capital Management Advisors also conducts vulnerability scans of applications and systems regularly.
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Access to the system is tightly controlled and limited to only those who have a need to access information. Administrative safeguards such as a security awareness program, background checks, and internal information use policy ensure that only trained and trusted staff are permitted to access personal information. Some additional features of our security program include:
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Secure Data Center
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We store all sensitive financial information in state-of-the-art, highly secure data centers that are audited per AICPA SOC for Service Organizations. Physical access to the data centers is strictly controlled and we use the latest threat prevention technologies such as network and web application firewalls, VPN, antivirus, Web filtering and antispam technologies.
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Session Time-Outs
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We employ session time-outs to protect your account or application. You will be logged out of the site automatically after a specified period of inactivity. This time-out feature reduces the risk of others being able to access your account or information if you leave your computer unattended.
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Account Authentication
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If you have an account, at a minimum, we require that you use a password or follow other secure steps we have instituted to allow you to access your account. If you create a password, you must use both numbers and letters in your password. We have also instituted secure steps by which you can regain access to your account should you forget your password. You should always choose a password that is difficult for others to guess and change your password frequently.
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Additional Steps You Should Take to Ensure the Security of Your Information
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Resource Capital Management Advisors sends important communications regarding your account or application via email. You should therefore take steps to secure and restrict access to your email account and change your email account password frequently. You should also be aware of fraudulent emails known as “phishing,” from companies claiming to be Resource Capital Management Advisors and requesting your login information or other account information. Resource Capital Management Advisors will never ask for your login information in an email.
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When you are finished using Resource Capital Management Advisors websites, you should log out completely, then close the browser window and clear the browser’s cache files and saved passwords. This step is particularly important if you use a computer that is accessed by other people, such as in a public library or Internet café.
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Changes to this Privacy Policy
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Any updates to the Privacy Policy become effective when posted on Resource Capital Management Advisors websites. If we make any material changes, we will notify you by email or by providing the revised Privacy Policy in your account on www.resourcecapitalmanagementadvisors.com if you have one. Your continued use of our services following the update means that you accept Resource Capital Management Advisors' updated Privacy Policy.
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For additional information, or if you have any questions regarding this policy or the privacy practices at Resource Capital Management Advisors, please submit your questions or comments directly to privacy@resourcecapitalmanagementadvisors.com.
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Note: Resource Capital Management Advisors, LLC owns the Resource Capital Management Advisors platform and website (www.resourcecapitalmanagementadvisors.com) and application as well as loans underlying all borrower payment dependent notes.
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You can also send questions or comments to:
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Resource Capital Management Advisors, LLC.
Attn: Compliance Department
3800 AMERICAN BLVD W
BLOOMINGTON, MN 55431
Effective date: February 01, 2024